Privacy Policy

1. Introduction

This Privacy Policy describes how Red Palm Estates LLC ("Red Palm Estates," "we," "us," or "our") collects, uses, discloses, and safeguards personal information when you visit our website at redpalmestates.info or submit an inquiry through our forms.

We are committed to respecting your privacy and protecting the confidentiality of your personal information in compliance with applicable state and federal laws, including A2P 10DLC wireless carrier standards.

2. Information We Collect

We collect information that you voluntarily provide to us when contacting us, requesting land deals, or submitting your BuyBox requirements:

• Contact Details: First Name, Last Name, Email Address, and Phone Number.
• Inquiry & BuyBox Data: Messages, target markets, lot size preferences, zoning requirements, and price parameters.
• SMS Consent Records: Timestamps and consent checkboxes recorded when you voluntarily opt in to SMS messaging.
• Technical Data: IP address, browser type, device type, and referring URL collected automatically via standard analytics and form tracking for performance and security.

3. How We Use Your Information

We use the information collected solely for legitimate business purposes:

• To respond to your inquiries and communicate regarding off-market land opportunities.
• To evaluate and match your specific BuyBox criteria with available real estate parcels.
• To deliver non-marketing and/or marketing text messages if you have explicitly opted in.
• To maintain internal customer service records and improve website functionality.
• To prevent fraudulent activities and ensure compliance with legal obligations.

4. Mobile Phone Numbers & SMS Consent

If you provide your mobile phone number and select an optional SMS consent checkbox on our contact form, you agree to receive text messages from Red Palm Estates LLC.

5. Information Sharing & Disclosure

Red Palm Estates LLC does not sell, rent, or lease consumer personal information or mobile opt-in data to third-party marketers. Information sharing is limited strictly to:

• Support Service Providers: Subcontractors or software vendors assisting us with customer service, CRM tracking, or message delivery, operating under strict confidentiality agreements.
• Legal Requirements: Disclosures required by law, subpoena, or court order, or to protect the rights, property, and safety of Red Palm Estates LLC.

6. Data Security

We implement industry-standard physical, technical, and administrative safeguards to protect your personal information against unauthorized access, loss, misuse, or alteration. All electronic form submissions are transmitted using encrypted HTTPS protocols.

7. Your Rights & Choices

Depending on your jurisdiction, you may have rights regarding your personal data:

• Access & Correction: Request a copy of or update the personal information we hold about you.
• SMS Opt-Out: Opt out of text messaging at any time by replying STOP.
• Deletion Request: Request deletion of your contact records by emailing us directly.

8. Policy Updates

We may update this Privacy Policy periodically to reflect changes in legal, regulatory, or operational requirements. Any revisions will be posted on this page with an updated "Last Updated" date.